Marketing a business in 2012 has become more complex than ever. If we think back to just 20 years ago, businesses were still primarily using canvassing, direct mail marketing, and telesales, with perhaps some fax marketing and perhaps just beginning to utilize eMarketing. Today, canvassing and direct mail marketing as primary marketing tools are dead and gone, fax marketing is no more, and telesales is on the downside of its long career. Email Marketing, webinars, SEO and increasingly Social Media Marketing are on the ascent, and companies are challenged to keep pace with these new developments even as they must manage the day to day operations of the business. How to establish a winning strategy in this challenging scenario? Many are partnering with outsource providers to achieve their marketing goals. Let’s examine a few of the benefits of this type of partnership.
• A ‘Jack of all trades’ no longer exists. In times past, it may have been possible to have one or two people in a business that could handle all of the marketing duties. With the plethora of technology options in play today, skillsets have become highly specialized. It’s uncommon for a single person to have deep knowledge in more than a couple of areas.
• There is no such thing as ‘One size fits all’. It’s no longer possible to say, “A marketing program consists of A, B, and C.” Different target markets, product niches, executive targets, and specialized industries require individual approaches, and marketing techniques that successfully target one area may not work with another.
• Time is at a premium. Employees are working longer hours and wearing more ‘hats’ in the workplace than ever before. It is highly unlikely that anyone at your company has the availability to devote many hours to learning and practicing new techniques.
• Outsourcing creates value. In most cases it is actually more cost effective to outsource certain functions than to perform them in house. As an example, consider an in-house Marketing department. At a mid-sized, $10M company, this would likely consist of a Marketing Manager and several lower-level employees. Salaries alone for these 4 employees would likely cost about $200k per year. Add in the cost of benefits, equipment, training, and hiring costs, and the true figure is closer to $400k. Conversely, most or all of the same Marketing services could be provided by a U.S.-based outsource partner for about $75k per year.
• Partnering with an outsource firm allows businesses to leverage years of expertise and experience that simply can’t exist in house. Many specialize in just a few areas and know those niches really well, for example trucking, contracting, benefits, oil & gas, or what have you. Similarly, an outside marketing partner may specialize in Social Media Marketing, creating websites, SEO, eMarketing, or webinars, and performs extremely well in those areas.
Change is happening more quickly than ever – to keep current with emerging trends and technologies, it is important to develop relationships and partnerships with firms that specialize in web 2.0 marketing. Businesses that fail to understand this new paradigm will not only find themselves out of touch with the marketplace, but unable to compete.





